Privacy Policy

1. Who we are

Prospect Digital ("we", "us") operates prospectdigital.in from Bhopal, Madhya Pradesh, India. This policy explains what information we collect through this website and how we use it.

2. Information we collect

• Enquiry details — name, email, phone number, business name and message you send through our contact form.
• Chat conversations — messages exchanged with our website assistant.
• Technical data — pages visited, device and browser type, and approximate location, collected through standard server logs and analytics.

3. How we use your information

• To respond to your enquiry and provide the service or product you asked about.
• To send project updates, quotes and relevant follow-ups you have requested.
• To improve our website, services and customer experience.
• To meet legal and accounting obligations in India.

We do not sell your personal information or share it with third parties for their own marketing.

4. Where your data is stored

Enquiries and chat messages are stored in a protected database and backup files on our hosting infrastructure. Access is limited to authorised team members and protected with secure login, encryption of passwords and restricted directory permissions.

5. Cookies and analytics

Our website may use essential cookies and privacy-respecting analytics to understand how visitors use the site. You can disable cookies in your browser; core page functionality will continue to work.

6. Your rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal retention requirements. Contact us using the details below and we will respond within a reasonable time.

7. Contact us

Email: hello@prospectdigital.in
Phone: +91 7000-12-7225
Address: R-52, First Floor, Gulab Vila, Zone-1, M.P. Nagar, Bhopal, Madhya Pradesh 462011, India